Today Cisco BGP memory leak (bug ID CSCsw63003) during routine BGP updates caused a 22 minute outage in our downtown Denver facility. An after action report can be found here: Cisco BGP Bug After Action Report.

We extend our deepest apologies to all of our customers who were impacted by this outage. We clearly recognize that such outages are not expected and are very disruptive to your operations. We take any service impacting incident extremely seriously, and this incident is no different.