NewPush Recognized as Top 20 VMware Cloud provider 2016

CIO Review recognition

NewPush started using VMware technologies from its inception in 1999. At the time the first dot com boom was just heating up. Many virtualization technologies were emerging for the Intel platform. Over the years we kept focusing on providing enterprise-grade infrastructure. Meanwhile, we have kept increasing the role of VMware as we understood that for Intel-based hardware VMware provided the most reliable enterprise solutions. As a result, we have moved the use of VMware from our development labs to our production systems and data-centers. Since the 2010’s we are formally a VMware partner providing VMware Cloud solutions. Most noteworthy, the last few years have shown a tremendous growth in the capabilities VMware Cloud delivers. Therefore it is our pleasure to announce that CIO Review has recognized NewPush as a top 20 VMware technology provider.
20 most promising VMware Cloud solution providers - 2016

VMware Cloud Solutions

Important milestone for NewPush

This recognition is a milestone that is important to us. We have worked hard to pioneer and to be successful in deploying state of the art VMware based cloud technologies. Our recent work focuses on NSX, vSAN, and the vRealize suite. As we continue our quest to provide the best cloud services to our customers, we look forward to deploy the new Docker and Hadoop enablement technologies.

Looking ahead

Cloud technologies keep changing at an ever-increasing pace. Companies who stay ahead are going to continue to have a competitive advantage, by providing a better customer experience. By partnering for technology decisions with NewPush, you can spend more time with your core business, while ensuring that you have a trusted partner with a proven track record to help you keep a competitive edge on the IT front. If you would like the NewPush advantage for your company, please do not hesitate to get in touch today. We are here to help 24 hours a day, seven days a week.


Email Hosting: cPanel (Exim) email loop – Too many “Received” headers – suspected mail loop

Email Hosting Issue: email looping on cPanel (Exim)

When your server’s email flow stops, it is like the lifeblood of a company that stops. As soon as an email issue appears we have to jump on them immediately and get to the core of the problem. Smart trouble-shooting is key. At this point, we have to look under the hood of cPanel. cPanel (WHM) is an email hosting and website hosting automation control panel.

Every now and then, you get a cryptic bounce message that drives you to dig deeper. In this case, we first saw “potential email loop” in the bounce message. However, that was not enough. We had to then look at the email logs on cPanel. The place to look was “Track delivery.” Meanwhile, the customer’s email is bouncing, and the pressure is mounting. In the end, we were able to fix the issue quickly.

Problem: email loop detected on email hosting server

You see the following symptom. You send mail to a user on cPanel, and the following error is displayed in the “Track Delivery” section of the users cPanel account:
Too many "Received" headers - suspected mail loop

Solution: fix MX settings of the email hosting control panel (WHM cPanel)

  • Go to the MX record section of cPanel.
  • Reset the delivery method to local.
  • If the method is already set to local, make sure you change it to “backup”, save, and then back to local.

What else can cause a mail loop? Make sure that you do not have a conflict in domain forwarder or email forwarder.

Background

cPanel uses Exim. On Exim, the destination domain is in /etc/localdomains. If the email is stored on a remote server, list the domain in /etc/remotedomains. The steps to take in the solution section act on the MX record editor of cPanel. These steps force cPanel to properly populate these files.

If you have similar issues and have a hard time figuring out the solution, let us know. We are happy to help with any email system, cPanel, Plesk, Domino, or Exchange. Contact us at support at www.newpush.com, or through the contact us page.