The contact information on file with the registry is a legal document that only the true owner for the domain can modify. If any of it becomes obsolete, the owner needs to update it. Unfortunately, when it is the email address that becomes out of date, and there is no username and password available to access the account at the registry, the process is manual. Here is what to do:
- Go to your registry’s website, e.g. NetworkSolutions
- Retrieve your user id
- Obtain your password by calling or faxing to the registry
- With the username and password information, log in a modify the outdated info
If at any point you have a problem, don’t hesitate to contact us.
Unless you specifically registered your domain with Domain Registry of America this letter is a sales/marketing letter to try and gain your business. You may ignore this letter. NewPush will alert you when your domain is ready for renewal. Domain registration is public information and many companies use the records to build sales lists.
Yes, as long as your account is in good standing, we make sure that we renew your domain names. Here is how it works:
- 30 to 90 days before expiration, we bill your account for the renewal fee
- once your account is billed, we renew your domain
- you pay your bill as usual
To access your domain management tools, please visit the NewPush Customer Portal Tools.