SYMPTOM

When sending large attachments, my emails often take forever, and sometimes they just fail.

EXPLANATION

Email is not designed as a file transfer protocol. If you need to exchange large files with your clients or vendors, you will get much better results using HTTP (e.g. putting up the file on your website) or FTP. Please also keep in mind that none of these methods are confidential. If you need to transfer files securely, you will need to use Secure Socket Layers (SSL) with HTTPS or Secure Shell (ssh). Please contact us if you need help enabling these features on your account.