Problem

As a result of people changing their email address, or just simple typos, the MS Outlook auto-complete list ends up with a number of bogus queries.

Solution

To remove a name or email address from Outlook’s auto-complete list, simply follow these 4 steps:

  • Create a new email message in Outlook (don’t worry, you can cancel it as soon as the task is complete)
  • Start typing the name or address you want to remove
  • Use the down arrow key to highlight the desired (undesired) entry — make sure you actually use the arrow keys on the keyboard: if you use the mouse, the address will be selected in your recipient list, and you have to start over
  • Press the key on your keyboard, et voilà, the unwanted entry is gone