Both our secure and unsecure email systems are able to handle text, rich text and html messages. It is up to you to set your email program (i.e. Mozilla Thunderbird or Outlook Express) to use HTML or RTF for formatting email. However, we recommend that you stick with text-only emails, as the graphics and other rich text features are not guaranteed to come across correctly on the recipient’s side (as we have no control over that). Some recipients might flat out prevent any other mail but plain text, to protect against viruses.